This is an incredible story from a psychologist about his struggle to make an insurance company keep paying for treatment for a suicidal depressed man whose response to treatment was intermittent at best–but who the therapist refused to give up on. It shows how our current mental health care system fails patient, provider and all of us. I feel enormous gratitude to Todd Essig for his continuing support of his client without reimbursement and for writing about the experience so we can share his outrage and hopefully do something to change this wasteful inept system that serves corporate profit, not people.
“Then, after 12 years of intensely working together in a largely successful life-and-death struggle, I got a letter a few days later saying they were covering 4 additional sessions so that I could help arrange other treatment options. They know he’s not going to go to his company’s human resources manager and complain. Still too much stigma. So, I decided to continue working together as we’ve been and just accept the co-pay for payment. Wouldn’t want to do anything else. I’m angry at UBH for creating unnecessary stress in the life of a vulnerable patient, for jeopardizing a helpful treatment, and for taking money that belongs to me. As far as the patient goes, I’m still fully committed to him.